Shipping & Delivery Policy

At My Wallet, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping and delivery process to ensure a smooth shopping experience.

1. Shipping Locations

We currently ship to locations across India. For international shipping, please contact our support team for availability and options.

2. Shipping Charges

• Free Shipping: On orders above ₹500.
• Standard Shipping Charges: A nominal fee of ₹50 will apply to orders below ₹500.

3. Delivery Timeline

• Metro Cities: 2-4 business days.
• Other Cities and Towns: 4-7 business days.
• Remote Areas: 7-10 business days.

Note: Delivery timelines are estimates and may vary due to unforeseen circumstances like weather conditions, public holidays, or logistical delays.

4. Order Tracking

Once your order is shipped, you’ll receive a confirmation email or SMS with a tracking ID. Use this ID to track your order in real time through our Order Tracking page.

5. Handling Time

Orders are processed and dispatched within 1-2 business days after confirmation. You will be notified if there are any delays.

6. Failed Deliveries

• If delivery fails due to incorrect address or unavailability, we will attempt a second delivery.
• If the order remains undelivered after two attempts, it will be returned to our warehouse, and a refund (excluding shipping charges) will be initiated.

7. Damaged or Missing Items

If your order arrives damaged or with missing items:

• Report the issue within 24 hours of delivery by contacting our support team.
• Provide relevant details, including order ID and photos of the damaged package.

8. Special Shipping Requests

For urgent or bulk orders, please contact us directly at

or +91-XXXXXXXXXX to discuss special shipping arrangements.

9. Contact Us

For any queries regarding shipping and delivery, please reach out to us:
Email:

Phone: +91-XXXXXXXXXX

At My Wallet, we’re dedicated to ensuring your orders reach you on time and in perfect condition. Thank you for shopping with us!