Currently, we ship only within India. For international shipping inquiries, please contact our customer support at support@mywallet.com.

• Metro Cities: 2-4 business days.
• Non-Metro Cities and Towns: 4-7 business days.
• Remote Areas: 7-10 business days.

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, RuPay).
• UPI Payments (Google Pay, PhonePe, Paytm).
• Net Banking.
• Cash on Delivery (COD).

Absolutely! At My Wallet, we prioritize your security with:

• SSL encryption for secure transactions.
• Trusted payment gateways for safe payments.
• A dedicated team to monitor and prevent fraudulent activities.

Placing an order is simple:

1. Browse through our products and select the items you wish to purchase.
2. Click on "Add to Cart" and proceed to checkout.
3. Enter your shipping details, choose a payment method, and confirm your order.
4. You’ll receive an order confirmation email or SMS with all the details.

To cancel or modify your order:

• Visit the My Orders section in your account.
• Select the order you want to cancel or modify and submit your request.
• Orders can be cancelled or modified only before they are shipped.

If the order is already shipped, you can initiate a return after delivery.

No, you can place an order as a guest. However, creating an account offers benefits such as:

• Faster checkout.
• Order tracking.
• Access to exclusive offers and promotions.

You can track your order in the My Orders section of your account or using the tracking ID provided in your order confirmation email/SMS. Visit our Order Tracking page to get real-time updates.

Returning a product is easy:

1. Go to the My Orders section in your account and initiate a return request.
2. Pack the product in its original packaging with all tags and labels intact.
3. Our delivery partner will collect the item, or you can drop it at a designated location.

Returns must be initiated within 7 days of receiving the product. Please refer to our Returns & Exchanges policy for more details.